Contact Us

You can email this Vande Bharat Express guide at [email address coming soon]. We are an independent website, not Indian Railways or IRCTC, so we cannot book, cancel or refund tickets, check your PNR or act on complaints about a journey. For those, use the official services listed below. For anything about the information on this site, such as a wrong train time, a fare that has changed or an idea for a new tool, we would like to hear from you.

On this page

What we can help with

What we cannot help with

We have no access to IRCTC, NTES or any railway system. We cannot see your booking, change it or speed up a refund. Please use these official services instead:

You need to Use
Book, cancel or change a Vande Bharat ticket IRCTC website or app, or a railway reservation counter
Check your PNR or booking status IRCTC, or the Indian Railways PNR enquiry
Check live running status or delays NTES
Claim a refund for a cancelled or late train IRCTC (see our TDR and late-train refund guide)
Complain about food, cleanliness, AC or staff on board Rail Madad, or the Indian Railways helpline 139
Report lost luggage Rail Madad or helpline 139, with your train number, coach and seat
Add a meal after booking IRCTC, under Booked Ticket History, then Opt Meal

If you are on a Vande Bharat train now and something is wrong, contact Rail Madad or call 139 straight away. A complaint made during the journey can be acted on while you are still on board; an email to us cannot.

Before you write to us

Many questions are already answered on this site, and you may get your answer faster there:

How to write to us

Email [email address coming soon]. A useful message includes:

Please do not send your PNR, IRCTC login, payment details, Aadhaar or other ID documents. We never need them, and sending them by email puts your booking and identity at risk.

Suggesting a new Vande Bharat route guide

We add a full route guide when we can check the timetable in both directions and the fares on IRCTC. To help us add your Vande Bharat Express route sooner, tell us:

Every new route guide follows the same checks as the existing ones: at least two timetable sources that agree, a fare from IRCTC with the full breakdown, and the actual station codes. Until a guide is ready, the route list shows every Vande Bharat route with its train numbers, and the time table tool covers 52 Vande Bharat trains stop by stop.

Reporting a problem with a tool

If one of our Vande Bharat tools gives a wrong or confusing answer, the quickest way for us to reproduce it is a short description of exactly what you did:

  1. The tool’s name, for example the refund calculator.
  2. Each value you chose: the Vande Bharat train, class, date, stations or fare.
  3. The result you saw, ideally as a screenshot.
  4. The result you expected, and why, for example a figure from the IRCTC cancellation screen.
  5. Your browser and device, such as Chrome on Android.

Our tools are built on the same checked timetables, IRCTC fares and Railway Board rules as the rest of the site, so a wrong result usually points to data we need to update. Your report helps every passenger who uses that tool after you.

What happens next

We read every message. Corrections about Vande Bharat train timetables and fares are checked first, because they affect journeys directly. When we change a page because of your message, its “last checked” date changes, and important changes to Vande Bharat Express services are recorded on Updates. We do not share your email address with anyone, and we keep messages only as long as we need them to reply and to keep a record of corrections; see our privacy policy.

About this guide

This Vande Bharat Express guide covers all 84 Vande Bharat routes, with checked timetables for 52 Vande Bharat trains and fares taken from IRCTC’s own fare enquiry. It is independent: it is not run by, or affiliated with, Indian Railways, IRCTC, the Ministry of Railways, the Railway Board or any railway zone, and it does not sell tickets or take payments. Read more about this guide and our editorial policy.

Frequently asked questions

Can you book a Vande Bharat ticket for me? No. Vande Bharat Express tickets are booked only through IRCTC or at railway reservation counters. We do not sell tickets.

Can you check my refund or TDR? No. Only IRCTC can see your booking and refund. Our TDR guide explains the rules.

Is this the official Vande Bharat website? No. This is an independent passenger guide. Official information comes from Indian Railways, IRCTC and the Ministry of Railways.

Can I suggest a new Vande Bharat route guide? Yes, please. Tell us the route and the train numbers if you know them.

Who do I call for a problem on a Vande Bharat train? Use Rail Madad or the Indian Railways helpline 139 while you are on board. Have your train number, coach and seat ready.

Can you tell me if my waitlisted Vande Bharat ticket will be confirmed? No. Only the chart decides that. Our waiting list guide explains when the chart is made and what happens to an unconfirmed e-ticket.

Do you have a phone number? No. We answer by email only, so that every question and correction is written down and can be checked against its source.

How do I report a wrong train time? Email us with the page, the train number and the correct time, with a screenshot from IRCTC or NTES if you can. See Report a Correction.

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